Import Bible strives to ensure customers are 100% satisfied with their products. Returns can be made within 30 days of receiving your product (with the exception of custom/on-demand products), as long as the product is in a resellable condition no questions asked. In the event a custom product can be restored in resellable condition - customization charges will not be returned.
Customers will be responsible for shipping the package back to Canada, refunds will not include postage.
Payment processing fees will not be refunded.
Shipping fees will not be refunded unless there was a mistake on our part.
In the event your product is faulty we will work with you to either replace or partially refund your order.
We are happy to exchange products for customers free of charge as long as the product is unworn/unwashed. Customers will be responsible for related shipping charges.
Due to the one off nature of custom products, Import Bible is unable to provide returns on these products. However if the product is faulty we will re-print your product free of charge.